Privacy Statement

Personal data that we process
TEN HAVE Change Management processes your personal data since you make use of our services and/or because you provide these to us yourself.

Below you will find an overview of the personal data that we process:
• First and last name
• Email address

Special and / or sensitive personal data that we process
Our website and / or service does not intend to collect data about website visitors under the age of 16. Unless they have been given permission from parents or guardian. However, we cannot check whether a visitor is older than 16. To prevent children’s data being collected without parental consent, we advise parents to be involved in the online activities of their children. If you are convinced that we have collected personal information of a minor without that permission, please contact us at office@tenhavecm.com and we will remove this information.

For what purpose and on what basis we process personal data
TEN HAVE Change Management processes your personal data for the following purposes:
• To be able to call or e-mail you if this is necessary to be able to perform our services

Automated decision making
TEN HAVE Change Management does not take decisions based on automated processing on matters that may have (significant) consequences for individuals. These are decisions that are made by computer programs or systems, without involving a person (for example, a TEN HAVE Change Management employee).

How long we keep personal data
TEN HAVE Change Management does not store your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data: Name & email address, maximum of 1 year, for contact after request for contact via contact form.

Sharing of personal data with third parties
TEN HAVE Change Management only provides data to third parties and only if this is necessary for the implementation of our agreement with you or to comply with a legal obligation.

Cookies, or similar techniques, that we use
TEN HAVE Change Management uses only technical and functional cookies. And analytical cookies which do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. These ensure that the website works properly and, for example, remember your preferences. We can also use this to optimize our website. You can opt out of cookies by setting your internet browser in order that it does not stores cookies. In addition, you can also delete all information that was previously saved via the settings of your browser.

View, modify or delete personal data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent for data processing or to object to the processing of your personal data by TEN HAVE Change Management and you have the right to data transferability. This means that you can submit a request to us, to let us send the personal data that we have of you in a computer file to you, or another organization mentioned by you.
You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to office@tenhavecm.com.

To ensure that the request for inspection has been made by you, we request that you send a copy of your proof of identity with the request. Make in this copy your passport photo, MRZ (machine readable zone, the line with numbers at the bottom of the passport), passport number and Citizen service number (BSN) black. This is to protect your privacy. We will respond to your request as quickly as possible, within four weeks. TEN HAVE Change Management would also like to point out that you have the option to file a complaint with the national data protection authority, the Dutch Data Protection Authority. You can do this via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we protect personal data
TEN HAVE Change Management takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you have the impression that your data is not properly protected or there are indications of abuse, please contact our customer service or via office@tenhavecm.com.